Data Collection
We collect personal information you voluntarily provide through forms, business contacts and interactions with our content. The data collected may include:
- Full name and identification details
- Corporate or personal e-mail address
- Company name and job title/role
- Phone number and WhatsApp
- Technical information about your IT infrastructure (when voluntarily provided)
We may also automatically collect browsing data such as IP address, browser type and pages visited, for the purpose of improving user experience and usage analysis.
Use of Information
The information collected is used exclusively for the following purposes:
- Contacting you and providing the services requested
- Sending institutional, technical and promotional communications
- Improving the user experience with our services and website
- Preparing personalized commercial proposals
- Complying with legal and regulatory obligations
Data Sharing
GLCTech does not share, sell or rent your personal data to third parties, except in the following situations:
- When necessary to perform the contracted services (e.g. technology partners such as Kaspersky, Veeam)
- When required by a competent legal or regulatory authority
- To protect the rights and property of GLCTech or our clients
Any third parties with whom we may share data are required to handle your information with the same level of security and confidentiality that we apply.
Information Security
We adopt technical and administrative measures consistent with market security standards to protect your data against:
- Unauthorized access
- Accidental loss or destruction of data
- Theft or misuse of information
- Leaks and security incidents
As a company specialized in IT security and monitoring, we apply internally the same best practices we recommend to our clients.
Your Rights (GDPR/LGPD)
In accordance with applicable data protection law, you may, at any time, request:
- Confirmation of whether your data is being processed
- Access to the personal data collected about you
- Correction of incomplete, inaccurate or outdated data
- Anonymization, blocking or deletion of unnecessary data
- Deletion of your personal data, where applicable by law
- Portability of your data to another service provider
- Information on who your data has been shared with
- Withdrawal of consent at any time
To exercise any of these rights, please contact us through the channels below.
Contact
If you have any questions, requests, or wish to exercise your data protection rights, please contact our data protection team:
Updates to this Policy
This Privacy Policy may be updated periodically to reflect legal, operational or service-related changes. We recommend reviewing it periodically.